Privacy Policy

At Chic Home Furni Store, we believe that sophisticated home furnishings deserve an equally refined approach to privacy and data protection. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at chichomefurni.com and make purchases from our premium collection.

1. Information We Collect

To provide you with our exceptional shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, telephone number
• Shipping Information: Delivery address and preferred shipping methods
• Payment Information: Credit card details (processed securely through encrypted channels), PayPal account information
• Account Information: Username, password, and preferences for registered users

Automatically Collected Information

• Technical Data: IP address, browser type, device information, and operating system
• Browsing Behavior: Pages visited, products viewed, time spent on site, and referral sources
• Transaction Data: Purchase history, items added to cart, and abandoned carts

2. How We Use Your Information

Your information helps us create the seamless, secure shopping experience you expect from a premium home furnishings retailer:

• Order Processing: To process and fulfill your purchases of our Hybrid Mattresses, Curtains & Drapes, and other premium products
• Customer Service: To provide personalized assistance and support for our international clientele
• Personalization: To tailor product recommendations and content to your preferences
• Security: To protect against fraud and unauthorized transactions
• Communication: To send order confirmations, shipping updates, and occasional promotions (with your consent)
• Site Improvement: To enhance our website functionality and user experience

3. Data Sharing and Disclosure

We treat your data with the same care we apply to selecting our home decor items. We may share information only in these specific circumstances:

• Service Providers: With trusted partners who assist in payment processing, shipping, and website operations under strict confidentiality agreements
• Legal Compliance: When required by law or to protect our rights, customers, or business
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate privacy safeguards

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, reflecting the reliability of our premium furnishings collection:

• Secure Storage: Data is stored on secure servers with appropriate technical and organizational measures
• Encryption: All sensitive information, including payment details, is protected with advanced encryption technology
• Retention: We retain personal data only as long as necessary for business purposes or as required by law
• International Transfers: As we serve customers across North America, Europe, Australia, and beyond, data may be transferred internationally with adequate protection

5. Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal requirements
• Opt-out of marketing communications at any time
• Restrict or object to certain processing activities
• Data portability for transfer to another service

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like the careful arrangement of our home decor items, we use cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, including shopping cart and checkout processes
• Analytical Cookies: Help us understand how customers interact with our site to improve our offerings
• Preference Cookies: Remember your settings and preferences for future visits
• Marketing Cookies: Used with your consent to show relevant advertisements

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

7. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children.

8. International Customers

While we serve customers globally (excluding Asia and select remote areas), we comply with applicable privacy laws including GDPR for European customers and CCPA for California residents.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered users.

10. Contact Us

Thank you for trusting Chic Home Furni Store with your personal information as you create your dream home with our premium furnishings.